Mack Group
MACK GROUP is a trusted partner to government bodies, local authorities and institutional investors, providing safe, sustainable accommodation and property services nationwide. We have extensive experience in setting up and managing homes, delivering tailored housing solutions for complex needs, and achieving meaningful results for partners who want to build brighter futures.
About Us
We are a founder-led organisation committed to creating places where individuals and families can feel safe, supported, and able to build brighter futures.
Our Purpose
At MACK, we believe that every person should have accommodation where they feel safe, secure, healthy and valued in our society. This belief shapes every decision we make and our commitment to creating places where people feel valued, supported and able to move forward. It keeps us focused on what matters most: helping people build stable, positive futures through better housing. Our partners make this possible by investing in our work, helping us reach more people and strengthen more communities through better housing.
Our Approach
We deliver housing and property solutions through a partnership-led approach that is founded on strong relationships, where we understand needs and mobilise solutions quickly. Our teams combine practical experience with clear communication and hands-on problem-solving, ensuring that we respond with urgency, maintain high standards and give confidence to our service users and partners. Our delivery model is built on consistency, reliability and doing the right thing. We focus on providing safe and well-managed places, straightforward processes and opportunities to improve the services we provide, through strong working relationships. This means every partner can expect transparency, quality and outcomes that stand up to scrutiny.
Our Values
Our values shape how we work, how we treat people and how we show up every day. They guide our choices; our relationships and the experience we create for the people and partners we support. These values reflect our culture: practical, people-focused and committed to doing the right thing.
Do The Right Thing
- Put our customers first
- Stand up for safety everyday
- Be respectful, supporting and caring
- Recognise and celebrate achievements
Find A Better Way
- Collaborate to find solutions
- Embrace the power and opportunity of diversity
- Generate options to maximise sustainability
- Commit to continuously improving
Deliver It!
- Take personal ownership for delivery
- Be bold and act with passions and purpose
- Focus on progress towards outcomes
- See it through
Our Team
We are a team of passionate people, driven to make a real difference for the communities we serve. We stand out for how we work; accessible, practical and collaborative. From frontline roles to specialist teams, everyone plays their part in delivering safe, well-managed places, responding quickly to needs and upholding the standards we promise.
Diversity And Inclusion
Diversity and inclusion are part of who we are and how we work. Our teams varied backgrounds and perspectives help us truly understand and support the diverse communities we serve. We believe everyone deserves respect, a warm welcome, and a sense of belonging. That’s why at Mack we build inclusive teams; we can create homes and services that truly meet real needs and help communities thrive.
Accreditations And Memberships
Quality, safety, and accountability underpin everything we do. We operate to recognised UK standards and maintain memberships and accreditations that reflect our commitment to safe, well-managed homes and professional services. Our ISO 9001 certification demonstrates that our quality management system is robust, consistent and aligned with best practice, giving partners confidence in how we plan, deliver and continually improve our work. These accreditations show that we work responsibly, follow the right processes and hold ourselves to the standards our partners and communities expect. They demonstrate our commitment to ensuring every place we manage is cared for properly, developed safely and run with integrity.
Careers
A career with us means joining a team that cares deeply about people, places and the impact good housing can have. Whether your skills are in housing, property management, support services or commercial management, or growing work in development and investment, you will play a vital role in creating safe, secure, and welcoming places across the UK. We look for people who care, communicate clearly, and want to make a real difference. As we continue to grow, we’re creating opportunities across housing, operational, sales and investment. If you’re ready to contribute to meaningful work, support large-scale growth and be part of a purpose-driven team, we’d love to hear from you.
Contact Mack Group
01242 250 846
info@mackgroup.com
St James House
St James' Square
Cheltenham
GL50 3PR